Privacy Policy

Effective and Last Updated: April 26, 2021

HitGen Inc. and its affiliates (“HitGen”, “we”, “us”, “our”) are committedto protecting the personal informationprivacy of our visitors while they interact with the content, products, andservices on this site (the “Site”).

This Personal Information ProtectionPrivacy Policy explains what personal information we collect about you, how we collect it, howthat information is used, how do we entrust the processing, sharing, transfer, and public disclosure of that information, how do we protect that information, your rights, how we handle children’s personal information, how that information is transferred globally, and how this policy is updated, how to contact us,etc..

We are well aware of the importance of personal information to you, and will do our best to protect your personal information safe and reliable. We are committed to maintaining your trust in us and abide by the following principles to protect your personal information: the principle of consistent power and responsibility, the principle of clear purpose, the principle of choice and consent, the principle of least necessary, the principle of ensuring security, the principle of subject participation, the principle of openness and transparency, etc. At the same time, we promise that we will take corresponding security protection measures to protect your personal information in accordance with the mature security standards of the industry.

Please read and understand this Personal Information ProtectionPolicy carefully before using our website, products, and services. By using this website, you confirm and accept the terms of this Personal Information Protection Policy and our terms of use page, which determines the applicable usage regulations, disclaimers, and liability limits when using this website. If you do not agree to these terms, please do not use this website.

If you are located in the European Economic Area (“EEA”) or the UK, it is important you read,in particular, Section (9) of this Personal Information ProtectionPrivacy Policy.

(1) Whatich types of information we collect about you

1) When you interact with us through this website, we may collect your personal data and other information, as described below:

Under normal circumstances, you can visit most of our websites without revealing any personal data, such as your name, address, phone number and/or email address. We may track your visit to our Internet domain address, the length of time you visit the website, which parts of the website you have visited and the information you have obtained, etc., and analyze this data to obtain trends and statistics, but individual website visitors will Remain remain anonymous unless you voluntarily tell us who you are.

When you voluntarily provide such information, we will collect personal data from you, for example when you contact us through the "Questions form" on our website, or an email link.

If you choose to provide us with personal data, we will respect your trust in us. Whether or not to provide such information is entirely up to you; we only collect the personal data you provide to us,. iIncluding but not limited to: contact information (such as name, phone and email address), information about how you use our products or services, etc.

By voluntarily providing us with personal data, you agree to our use of that data in accordance with this Personal Information Protection Policy. If you provide personal data to this website, you acknowledge and agree that such personal data may be transferred from your current location to our offices and servers and authorized third parties located here in the United States or China.

2) Other information

Non-identifiable data: When you interact with us through this website, we will receive and store certain non-identifiable personal information. This information is passively collected using various technologies and cannot currently be used to identify you. We may store this information on our own, or it may be contained in a database owned and maintained by our affiliates, agents or service providers. This website may use this information and combine it with other information for tracking purposes, such as the total number of visitors to our website, the number of visitors to each page of our website, and the visitor’s Internet service provider Domain name. It is important toplease be noted that no personal data is provided or used in this process.

This website may use "cookies" and other tracking technologies to store information provided by users. Cookies are information sent by the web server to the user's browser. Cookies may include information such as your login or registration identity, user preferences, time spent on the website and pages visited. We use this information to identify you, customize this website and improve your experience on this website. You can manage the storage of cookies on your computer through the functions provided by most browsers. For example, most browsers can allow you to notify you when you receive cookies, or you can choose to let your browser block cookies, but please be noted that not accepting cookies may limit your use of certain functions of the website.

Aggregated personal data: In order to better understand and serve our users, we can conduct research on the demographics, interests and behaviors of our customers based on personal data and other information provided to us, and make recommendations on this basis. The research can be compiled and analyzed, and we can share the aggregated data with our subsidiaries, agents and business partners. The aggregate information cannot be used to identify you. We may also disclose aggregated user statistics in order to describe our services to current and potential business partners, and may also provide it to third parties for other legitimate purposes.

(2) How We Collect Information About You

We collect personal information from you in three ways:

• Information that you voluntarily provide to us (e.g., contact information and otherinformation obtained through client support services)

• Information that we obtain from your use of certain features of the Site, (e.g., projecttracking)

• Information that is derived through automated tracking mechanisms (e.g., cookies).

(3) How We Use Your Information

We use the personal data you provide in a manner that complies with this Personal Information Protection Policy. If you provide personal data for any reason, we may associate the personal data with the reason for providing it. For example, if you contact us via email, we will use the personal data you provide to answer your questions or resolve your questions. In addition, if you provide personal data to gain access to our services, we will use your personal data to provide you with access to such services and monitor your use of such services. We may also use your personal data and other personal non-identifiable information collected through this website to help us improve the content and functions of this website in order to better understand our users and improve our services. In the future, we may use this information to contact you and tell you services or information that we think will be of interest to you. If we do this, every communication we send you will contain instructions that allow you to "stop subscribing" to future communications. In addition, if you wish to no longer receive any communications at any time, or if you wish to remove your name from our mailing list, please contact us according to the instructions below.

-  If you are in the EEA or the UK, we have legitimate interests to properly manage our relationship with you and ensure that we are effective and efficient to provide support and respond to your requests and inquiries

 -  If you are in the EEA or the UK, we have legitimate interests to respond to your requests and inquiries in order to continue business management to provide project tracking and other customer support services

– If you are in the EEA or the United Kingdom, we have legitimate interests that need to properly manage our relationship with you and ensure that we effectively and efficiently protect, enforce or maintain our rights and interests (including our rights and interests in the event of your violation of our terms and conditions). Enjoy the rights and benefits), whether executed by us or through a third party entrusted by us

-If you are in the EEA or the UK, we have legitimate interests that need to properly manage and manage our relationship with you and ensure that we are effective and efficient due to proposed or actual mergers, reorganizations, acquisitions, sales of all or part of our business or assets ( Including any transfer as part of bankruptcy proceedings), or as part of a company reorganization, equity sale, or other change of control,  to shareinginformation with or transferring information to a third partydue to proposed or actual mergers, reorganizations, acquisitions, sales of all or part of our business or assets ( including any transfer as part of bankruptcy proceedings), or as part of a company reorganization, equity sale, or other change of control

-If you are in the EEA or the United Kingdom, we have legitimate interests to manage our business.

Individuals in the EEA or the United Kingdom: Please note that even if we have legitimate interests or need to process your personal information for direct marketing, you have the right to refuse to let We process (including analyze) your personal information.

We use de-identified and aggregated information to better design this website and use it for commercial and administrative purposes. We may also use or share aggregated data that does not contain personal information with third parties for any purpose. If you are in the EEA or the UK, the addition of the above personal information is always necessary for our legitimate interests.

We reserve the right to contact you regarding matters related to the services provided or the information collected.

(4) How do we entrust the processing of, shareing, transfer and public disclosureeof your personal information

1) entrustthe Commission processing

If we will hire service providers to assist us in providing customer support, we will sign strict confidentiality agreements with such companies, organizations and individuals that we entrust to process personal information, and requireing them to comply with our requirements, this Personal Information Protection Policy and Any any other relevant confidentiality and security measures to processhandle personal information.

2) Sharing

We share personal information with various third parties. e.g, such as:

a.Our affiliated company

b.The parties that provide services to us, including tracking usage and analyzing data, such as the source address of the page request, your IP address or domain name, the date and time of the page request, the source website and other parameters in the URL; these service providers have Llegal obligation not to disclose and use information without our permission.

c.Third parties that provide server services for this website, third parties that run various functions of this website, third parties that provide information security services, send emails, analyze data, and or provide search results and links; these third parties have legal obligationsnot to. Disclosure Disclose and use of information with our permission.

d.competent authorities, courts, third parties and other agencies to whomWe are required to provide information due to court orders, subpoenas, legal litigation preparation procedures, regulatory requirements, or under circumstances permitted or required by law to provide information, including circumstances that we reasonably believe that it is necessary or appropriate to investigate, prevent or take action onfor illegal activities, suspected fraud, or potential threatstothe personal safety of anyone Investigation, prevention or action of potential threats, while providing information to competent authorities, courts, third parties and other agencies.

e.third parties to whom We need to disclose information to protect our rights or property. Any third party that acquires or intends to acquire all or part of our assets or shares; third parties that have been acquired by us in whole or in part; third parties that merge with us; third partiesthat succeed and continue with us Third parties whoto operate all or part of our business; these third parties have a legal obligations not to disclose and use information without our permission.

f.If your personal information may be provided to any third party for any reason not specified in this Personal Information Protection privacy pPolicy, you will be notified and you will have the opportunity to ask us not to share such information.

3) Transfer

We will not transfer your personal information to any company, organization or individual, except in the following cases as follows:

a) Transfer with explicit consent: After obtaining your explicit consent, we will transfer your personal information to other parties;

b) In the event ofWhen it involvesa merger, acquisition or bankruptcy liquidation, if it involves the transfer of personal information, we will require the new company or organization that holds your personal information to continue to be bound by this Personal Information Protection Policy, or otherwise we will require the suchcompany , The or organization to re-seekquests your authorization and consent from you.

4) Public disclosure

We will only publicly disclose your personal information under the following circumstances:

a) After obtaining your explicit consent;

b) Disclosure based on lawrequired by law: We may publicly disclose your personal information in the case of  under the circumstances that are required by laws, legal procedures, litigation or mandatory requirements of government authorities.

(5) No tracking

This website does not respond to "do not track" signals, but we will not track your activities on third-party websites, and we do not allow third parties to track your online activities across websites.

(6) How do we protect your information

We have used industry-standard security protection measures to protect the personal information you provide to prevent unauthorized access, public disclosure, use, modification, damage or loss of data. We will take all reasonable and feasible measures to protect your personal information. For example, physical, technical, or administrative procedures to defend and protect the information and data stored in our systems.

We will take all reasonable and feasible measures to ensure that irrelevant personal information is not collected. We will only retain your personal information for the period required to achieve the purpose stated in this policy, unless it is necessary to extend the retention period or is permitted by law.

We will regularly update and disclose the relevant content of the report on security risks and personal information security impact assessments.

The Internet environment is not 100% secure, and we will do our best to ensure or guarantee the security of any information you send to us.

In the unfortunate event of a personal information security incident, we will promptly inform you in accordance with the requirements of laws and regulations: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, and Suggestions on what you can independently do toprevent and reduce risks Suggestions, remedies for you, etc. We will promptly inform you of the relevant situation of the incident by email, letter, telephone, push notification, etc. If it is difficult to inform the subject of personal information one by one, we will adopt a reasonable and effective way to issue an announcement.

At the same time, we will also proactively report the handling of personal information security incidents in accordance with the requirements of the regulatory authorities.

(7) Your rights

In accordance with relevant Chinese laws, regulations and standards, as well as common practices in other countries and regions, in order to protect your personal information, you have the rightsto exercise the following rightsas follows: 

1) Correct your personal information

When you find that the personal information we process about you is wrong, you have the right to request us to make corrections. You can use our web form or contact email to contact us at any time. We will respond to your correction request within 30 days.

2) Delete your personal information

In the following situations, you can request us to delete personal information:

a. If our handling of personal information violates laws and regulations;

b. If we collect and use your personal information without your consent;

c. If our handling of personal information violates our agreement with you;

If we decide to respond to your deletion request, we will also notify the entities that have obtained your personal information from us and require them to delete them in a timely manner, unless otherwiseprovided bylaws and regulations provide otherwise, or these entities obtain your independent authorization.

When you delete information from our service, we may not delete the corresponding information in the backup system immediately, but we will delete the information when the backup is updated.

You can choose not to receive sales information from us through the exit method described in the email we sentd you. Alternatively, you can send an email to info@hitgen.com. We will use commercially reasonable efforts to promptly execute your withdrawal request within one month after receiving your withdrawal request, but within ten working days after yourrequest withdrawalrequest, while we are processing your request, you may also receive communications from uswhile we are processing your request,.

(8) Other information for individuals located in the EEA or the UK

According to European data protection laws, we are the controller of your personal information.

Your data protection rights: If you are in the EEA or the UK, you have a variety of rights to your personal information, including:

1)Have the right to request access to, correction or deletion of your personal information;

2)Have the right to restrict or refuse the processing (including analysis) of your personal information or refuse the processing (including analysis) of your personal information, 

3)even if the above saforementionedprocessing is based on legitimate business interests or direct marketing needs;

4)The right to request a copy of your personal information to you or a third party (data portability); and

5)Have the right to request that you do not accept the system that isof automatically deemed to be a decision, if the decision will have a significant legal or other impact on you.

We will respond to your request as soon as possible within one month after receiving your request. In special circumstances, we may extend the response time by two months, and we will explain the reason to you. We may ask for identification to verify your request. For more detailed information about your rights, including how to exercise those rights, please contact us using the contact details in section (16) below.

6)You also have the right to lodge a complaint about the handling of your personal information to the supervisory authority.

7)Transfer from EEA or the UK to abroad: We are located in China, so the personal information you submit through our website may be transferred to China. By providing us with your personal information, you agree to the transfer of personal information to China, even if your country may not consider that China does notto provide adequate personal informationprivacy protection. You can withdraw consent at any time, but withdrawing consent does not affect the legality of processing based on consent before withdrawal.

(9) Your Californipersonal informationa Privacy Rightsin California

California law states that California residents have the right to request specific information about certain categories of personal information that companies disclose to third parties for their direct marketing purposes. If you are a California resident, you can send an email to info@hitgen.com or send a letter to Information Technology Department of HitGen Inc. inBuilding C2, No.8, Huigu 1st East Road,Tianfu International Bio-Town,Shuangliu District, Chengdu City, Sichuan Province, P.R. China to apply for a copy of such information.

(10) Retention of personal information

We will keep personal information for the period when it is necessary and relevant to our business. The criteria used to determine the retention period include:

1)How long does it take to keep personal information in order to provide services and conduct business;

2)The type of personal information collected;

3)whetherIf we have legal, contractual, or similar obligations to retain relevant personal information or not (such as mandatory data preservation laws, government orders for the preservation and investigation of data related to cases); and ifwhetherwe need to retain relevant personal information to face deal with ongoing/upcomingissues Or an upcoming lawsuit or dispute or not.

(11) How do we handle children's personal information

Our products, websites and services are mainly for adults. Without the consent of their parents or guardians, children should not create their own personal information subject accounts.

For the collection of children's personal information with parental consent, we will only use or publicly disclose this information when permitted by law, with the parent or guardian's explicit consent, or is necessary to protect the child.

Although local laws and customs define children differently, we treat anyone under the age of 14 as a child.

If we find that we have collected children’s personal information without first obtaining verifiable parental consent, we will try to delete the relevant data as soon as possible.

(12) Security disclaimer

You know that no data transmission on the Internet is completely secure. We cannot guarantee or guarantee the security of any information you provide to us. You bear the risk of transmitting such information to us.

(13) Links to other websites

This Personal Information Protection Policyprivacy policy only applies to this website and does not apply to other websites that we may link to. We provide these links for your convenience and more information. These links do not represent our association or sponsorship with third-party websites, nor do they represent our endorsement of the information contained in third-party websites. We are not responsible for any use of those websites or the personal delicate protection policies or practices of those websites.

(14) Transfer to outside China

We provide products and services through resources around the world, and may have business needs to share your personal information with third parties located outside of China. By providing us with your personal information, you agree to transfer your personal information outside of China. Such jurisdictions may have different data protection laws or even no relevant laws. In such cases, we will take appropriate measures to protect your personal information in accordance with the requirements of relevant Chinese laws and regulations before cross-border transmission. You can withdraw consent at any time, but withdrawing consent does not affect the legality of processing based on consent before withdrawal.

(15) Notification of changes

Our Personal Information Protection Policy may change.

Without your explicit consent, we will not reduce your rights in accordance with this Personal Information Protection Policy. We will post any changes to this policy on this page.

For major changes, we will also provide more noticeableprominent notifications (including for certain services, we will send notifications via email to explain the specific changes to the Personal Information Protection Policy).

The major changes referred to in this policy include but are not limited to:

1) Our service model has undergone the major changesof Our service model. Such as the purpose of processing personal information, the type of personal information processed, the way of using personal information, etc.;

2) Significant changes have taken place in our ownership structure and organizational structure. Such as changes in owners caused by business adjustments, bankruptcy mergers, etc.;

3) The change of main objects partiesof which we sharepersonal information sharingwith, transfer to or public disclosure disclosepersonal informationhave changed;

4) the major changes of Your your right to participate in the processing of personal information and how to exercise it has undergone major changes;

5) the change of When the department responsible for handling personal information security, contact information and complaint channels change;

6) When the personal information security impact assessment report shows that there is a high risk.

We will also archive the old version of this policy for your review.

(16) Contact information

If you have any questions or concerns about this Personal Information Protection Policyprivacy policy, please contact info@hitgen.com.